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When Behavioural Targeting Needs an ASBO

ASBO? That's Anti-Social Behaviour Order for non-British readers. This blog post could be called "what happens when behavioural targeting goes wrong" or "hunted by the remarketer".

The upshot? KLM is stalking me.

Here's what happened. I bought a plane ticket to Amsterdam for a bout of gastronomy and another task ticked off the foodie to-do list. After a spot of intensive searching, I plumped for KLM. Bought the ticket, took the flight, fab weekend. Voila!

Or so I thought...

I started to get a nagging feeling that wasn't quite right. First on a visit to Technews.am:

KLM Advert on Technews.am

and then checking out a presentation on Slideshare:

KLM Advert on Slideshare

and a spot of research on Drupal themes:

KLM Advert on Drupal-Theme.net

Seeing a theme yet? Now my Dutch isn't up to much, or in fact anything. But KLM's creative agencies were doing their job and I started seeing the ads all over the place, including whilst I was blogging for work on Chinwag.com.

Thing is. I'd bought my ticket. Wasn't buying a second one. Not a frequent traveller on that route. So, doing some guesswork on the targeting logic.

First-time buyer scores a ticket. Let's remarket to that sucker on every site that runs network ads (DoubleClick, I'd wager). But that logic is totally broken. How many times am I going to go back and buy a ticket? Straight away? Unlikely.

Re-inforce their brand. Well, yes send me useful emails. Let me check-in online. Provide great service, all good brand stuff but quite it with the constant ads. If this is behavourial targeting, then it's at best wasteful, and at worst rapidly becoming anti-social.

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A Full Screen Web Advert That Works

I spend all day glued to a laptop, much of it browser-based. Not many advertisers manage to cut through the clutter with an ad that grabs the eye, holds the attention and gets the message across. And how rare is that?

I store special hatred for those annoying rich media ads. You know the ones, an accidental scroll of the mouse across their annoying hot spots and they expand over the content you originally wanted to see. If they have an X to close the ad, it's near-impossible to see or is so small you the steady hand of brain surgeon to close the damn thing.

Well, for the first time in ages, I watched an online animated advert all the way through to the end, thanks to the Twitter friends who pointed this as for the new Wario Land game on the Nintendo Wii:

Nintento Wii Experience Advert on YouTube

I've seen something similar before, but can't for the life of me remember which brand it was. If you can remember, leave a comment below, I'd love to know.

And if you like that sort of thing, I suspect the creatives that came up with this ad owe a not inconsiderable debt to Alan Becker, who created the now famous Animator vs Animation movies in 2006.

Animator vs. Animation



Animator vs Animation Part 2

 
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Film pastiche misses mark, hits vein

Whilst on a Friday afternoon diversion sent to me by a friend who knows I have the attention span of a....ooo, look a shiny piece of paper...

My gaze drifted towards this banner advert for Times Online's Good University Guide - and there's an expression that you don't hear often:

trainspotting1.gif

Remind you of anything? Ah yes...

trainspotting2.gif

Seriously? Are you kidding me?

Aside from the lame pastiche, have I missed the 'obvious' humour in this? Yes, I suppose there is the unintentional comedy in advising potential students on their future academic institution and a film about anti-establishment heroin addicts. Maybe they're trying to say something subversive and politically poignant about the weight of student debt and the difficulty in kicking hard drugs?

Or not.

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