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Sam Michel's personal blog for
non-Chinwag writing about digital marketing, community and other, possibly not
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and for shorter bits and pieces, there's my
Posterous blog.
A couple of weeks back I was asked to speak at TechWorld, a conference and expo organised by UK Trade & Investment. This year's event included the addition of the first TechCity Entrepreneur's Festival.
The week-long festival incorporated a bootcamp, access to investors, a giant get-together with Silicon Valley Comes to the UK, pitch training and a pitch competition. In the light of so many overseas companies heading in to London, I thought a whistlestop tour of the UK's digital sector, location of clusters and London, in particular might be handy.
Here's the presentation with all the research referenced. The work around the growth of micro-global firms from London Met university highlights a growing trend of international firms using London as their commercial base, using the relatively easy legal frameworks, access to capital/staff and timezone-friendly location to their advantage.
Like I say, just a whistlestop tour, given the chance it'd be good to pull together further information from outside of London. It's clear that the South East dominates the digital scene in pure numbers, but I'd love to get a sense of the health of the specialist clusters outside the M25.
Whilst I have to admit to some initial scepticism about TechCity, the focus on the area is definitely having an impact with the number of firms growing, between 250 and 600, depending on whose figures and methodology used. Either way, it's all in the right direction.
Having said that, the Tech in TechCity, might be slightly mis-leading with a large number of agencies and digital-focused agencies including UX, creative, strategy and marketing making up the numbers. One to watch, and let's hope it continues to grow, the UK's economy certainly needs the inward investment and youth employment shot-in-the-arm this initiative offers.
Photo (c) Duedil's London Startup Map. Originally posted on my blog at Chinwag.
Spotting this picture pop up in my Facebook feed, it was hard to resist following the link to the full story at The Poke, a collection of funny blogs, posts that bills itself as 'time well wasted'.
And it nicely follows on from my post a few weeks back about the folks at Flickr who I thought handled a fairly major server outage rather well.
I really hope that this isn't a fake. Or at least the deflty-handled response purported to be from the Director of Corporate Communications at St Andrews University, Niall Scott, who was asked to verify if notice which appeared on campus was legitimate.
Let's face it, it's a funny fake. And a po-faced official might have taken a dim view to a Freedom of Information request enquiring about the veracity of the notice. Mr Scott's response is a lesson in the art of a well-balance riposte of fact, humour and policy.
Taking into consideration the subject matter, there's so many ways this could've gone wrong and I wonder how long it took to knock out (pun very much intended) this response.
Well, played. Like I said, I really hope the response isn't a fake. The names check out and I've emailed Niall to double-check. In the meantime, here's a snippet of his response:
A strong clue that the notice is fake is the line “Please go home and masturbate if you are bored.” As a matter of policy, the University would never encourage students to go home during term time.
I understand that two copies of the notice were attached, with chewing gum, to doors of the male toilets in the University of St Andrews Main Library on or about the afternoon of Sunday November 13th 2011. The notices were removed by Library staff shortly afterwards.
Far from having a policy on masturbation or outlawing the practice, as the bogus notice alleged, the University encourages the study of it, academically at least. Among the titles in the University Library is “Solitary Sex : A Cultural History of Masturbation” by Thomas Walter Laqueur, pub Zone Books, New York, 2003.
Available from the short loan section, and as of 3 p.m. this afternoon, one copy still available to borrow.
The full response is available in the original blog post on The Poke. It's worth a read.
UPDATE: Just heard back from Niall at St Andrew's University who confirms that the incident is true, and his response is genuine. Top work.
It always struck me as somewhat of a spectacular own goal that when Google launched Google Plus (G+) in late June 2011, that it wasn't available for the 4 million businesses coughing up real money for Google Apps, let alone those using them for free.
After the debacle when the big G prematurely launched Buzz to much criticism, this was the opposite end of the spectrum. Lock out the most engaged Google users, and those guaranteed to get the most from a new service. As you'd expect there was a fair bit of forum-based grumbling.
In order to get things working Google needed to roll-out profiles for Google Apps, which was announced matter-of-factly on their blog a couple of days ago. Considering the company's focus on being more social it's surprising they haven't made more of a song and dance about it...yet.
So, if like me, you'd been waiting to get your mitts on this and have a proper look-see without having to constantly login and logout of a personal Gmail account, here's a quick guide to setting it up (you can find the official Google guide here).
Step 1: Enable Google Profiles for Your Organisation
Login to to your domain's management console. If you use to access this from the link in the top right-hand corner of your Gmail account, you'll probably notice the link has disappeared. You can access the control panel directly using a URL.
The format is: http://www.google.com/a/domain.name
Next, select the Organization & users tab from the main menu then choose the Services option.
Scroll down to find the switch for Google+ at the bottom of the list of Google-branded services, see the screenshot below for an example.

Next up, there's a warning screen that essentially spells out, that by turning on Google+, you're letting your organisation's users control their profiles and get up to all sorts of mischief if they so wish. Probably a good time to check the company's social media policy.
Note the Turn Google+ on link is the text link, not the button.

Step 2: Individual Users Turn on Google+
So far, so good. Google+ is now turned on at the organisation level, but individual users need to enable their own account so they can use it. Just direct them to the main Google+ homepage at http://plus.google.com.
As long as they are signed in to their Google Apps account, they'll be prompted to create a profile and get cracking with Google+, it looks like this:

Et voila! Job done, your organisation's users will get access to all the Google+ goodies including: Profiles, Circles, Streams, Hangouts, Picasa Web Albums and Google+ mobile access.
For admins, Google provides a handy email template to let users know how to enable Google+ and learn more about its features. You'll find my profile here.
Photo (cc) keso s.
RIP Steve Jobs.
I saw the news in the early hours of yesterday morning (UK time), whilst I was sitting cross-legged on the bedroom floor trying to force conference badges through my (non-Apple) printer without much luck.
It was a rather surreal moment. We all knew he was ill, really ill, and judging by his last appearance, Steve Jobs, was fighting his illness, but it was proving to be a tough battle. Even so, the news was still unexpected and sheds light on the new Apple CEO's sombre performance at the iPhone launch the previous day.
It's very sad, for his family, and for the tech industry in general, but trying to get some perspective is difficult when every news outlet splashing the story across their front page, ticker and broadcasts. Predictably, social media went nuts.
In this maelstrom of media, trying to get some perspective is tricky, but maybe the impact is similar to the feeling when John Lennon was shot in 1980. I was too young to have realised the impact of that event, but it turns out, I'm not the only one to draw this comparison.
People connected with John Lennon as an artist, with a visceral connection to his work. Can Steve Jobs really be held compared? My answer: yes. If anything, for this generation maybe more so.
His innovation at the cross-roads of technology and design has re-defined an industry. A phone without buttons, probably inconceivable pre-iPhone, is now the de-facto standard. I won't bang on the products as I don't consider myself an Apple fanboy, although others may disagree, especially if I ever did an audit of the products I own.
Consider the revolutions (good or bad, you decide) - computing, telephony, music, tablets. An impressive legacy that has had massive impacts on both the creation and consumption of media.
There'll be lots written about Jobs...but in everything I really liked the post from Brian Lam, ex-editor of Gizmodo who was both friendly and locked horns with Jobs, when his blog covered a pre-release iPhone, lost by an Apple employee.
And for the inspiring side of Steve Jobs, his Stanford commencement speech:
Fact of life: things break. Web services rely on power grids, complicated hardware, platters of material spinning at thousands of revolutions per minute, and that's before the human element is factored in. Come to think of it, it's rather impressive that the whole thing is so reliable <superstitious>touches wood</superstitious>.
What defines an organisation is how they handle themselves when things go wrong. Do they ignore their customers? Deny there's a problem? Maintain a status page with red/amber/green icons? Communicate status via Twitter.
Here's how Flickr handled an outage this morning (BST), have to hand it to them, it's absolute class. A perfect balance of information and light-heartedness. I can forgive them the fact that some urgent updates to the conference site I'm working on will have to wait a few minutes.
Here's what greets you on the homepage:
Mysterious, but a quick look at their blog reveals:
and checking the @flickr twitter stream:
Yes, it's still a bit annoying that the service is down, but I do love their approach. If you're on a tighter deadline, it's probably more irritating, but I'm a big fan of whoever is putting together their copy. Very nice work indeed.
UPDATE:
And here's the results of the pics that flickr users uploaded whilst waiting for the site to come back up, flickr asked users to tag photos FlickrMassageOct2011.
Maybe I'm being naive, but I can't help thinking that if Facebook faced a similar outage, the response wouldn't be quite so positive. Flickr has an awful of goodwill despite Yahoo's best efforts to ignore the service.
Photo (c) Alford Charlie.